November 27, 2021

Family left with £11k vet bill for puppy they bought online with fake vaccine documents

A family have been dumped with an £11,000 vet bill after its puppy died just two weeks after they bought it online.

Puppy Nola – who was said to be a Jack Russell cross beagle – was sent to its new home in Surrey by its breeder with fake vaccination documents.

She died of a virus just two weeks later, the Manchester Evening News reports.

Jane Broomfield, 47, paid £550 for the pup after spotting the ad online.

The mum-of-two said she felt reassured the pet was well cared for because sellers said it came with vaccination documentation, a microchip and had been given flea and worm treatments.

Nola only lived with the family for two weeks
Nola only lived with the family for two weeks

Jane went to pick Nola up a week later on June 13 and said “she was quite chirpy.”

She added: “But she must have had the virus in her system when she arrived with us.

“It is covered in the vaccinations, so if they had done them she would have been ok.”

However, Jane became suspicious when the seller gave her a house number that didn’t exist and met her in the street with the dog.

But the family, including daughter Beau 16, and son Cayden, 13, fell in love with the pup – said to be nine weeks old.

When Nola started showing signs of illness, the family woke up every 15 minutes to check on her through the night.

She died just two weeks later
She died just two weeks later

Just three days later the family took Nola, who was sleepy and suffering with bloody diarrhoea, to the out-of-hours vet where she was diagnosed with parvovirus.

The potentially deadly virus – which attacks cells in a dog’s intestines and stops them from being able to absorb vital nutrients – is usually prevented by a vaccination, and Jane’s vet confirmed the pup had worms, no chip, and the documents were likely fake.

The next day they also discovered Nola wasn’t the breed advertised, and was likely much younger.

Nola was given pellets to help her gut, blood transfusions from dogs, plus a human-blood transfusion, to try and raise her protein levels.

The team gave fluids, antibiotics anti-sickness meds and pain relief too.

After a week of expensive procedures – totalling more than £10,000 – Nola went to an intensive care vet team on June 19 and died on June 26.

Devastated Jane, a mobile hairdresser from Bagshot, Surrey, is speaking out to warn others of the dangers of buying pets online.

She said the seller – also called Jane – blocked her number when she told them how much the treatment cost.

Jane, who also has a nine-year-old pooch called Buster, said: “It’s been absolutely horrendous for me and the kids.

Jane says she is now having to work a second job to pay off the bills
Jane says she is now having to work a second job to pay off the bills

“I cried for about a week.

“I just want this sort of thing to stop, and I want to get the word out to other people, because I don’t want other families to go through this.

“We’ve all been so tearful and angry; very very angry.

“It’s very confusing and hard for Buster. He won’t leave my side at the minute.”

Jane has now taken on extra work cleaning to find money to pay the vet bills.

“I don’t know where I’m going to find that money,” she said.

“Just the critical care team is about £10,000, then my vet and the out of hours takes it to around £11k, and I’ve got to pay for her cremation.

“I went with those breeders because I don’t have much money and it’s hard to find those dogs under £1,000.

“Now I think about it all the pictures of dogs were outside on grass and no sign of people.

“There was a picture of a beagle that was supposed to be Nola’s mother, but the vet said she didn’t have any beagle in her.

“If you’re buying a dog be very vigilant and demand to see the parent dogs and where they live.

“They get you because they know you will fall in love when you see the dog.”

A friend started a fundraiser to help pay for the treatment and has set up a GoFundMe .